We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
VERY GOOD
Very nice earings happy with purchase but could have been put into proper earings box especially the money paid
Look beautiful. Recommend
Earrings are large-I immediately changed the clasp, on such-with a wide platform, which would not turn over. The price confused-such a size of stones and inexpensive... When I got everything it became clear-pebbles with yellowish aotonos,-not the highest quality and Plus without a certificate, so I'm quite allowed, what for this cost and this size is quite even moissanite, and this sub-tone can be seen-if you look straight. But I needed this kind of plan of carnations so I bought and did not regret-the pebbles shine very beautifully, and not sharply and defiantly, very good cut, I bought for summer, holidays-excellent elegant earrings, who are not afraid of large bold jewelry-you can definitely take)
Amazing quality, the picture doesn’t do it justice. They’re so beautiful
Exactly as pictured! Stunning, very high quality! Buy without hesitation.
Beautiful, took forever for me to receive it!
Great item, chic stones
Very beautiful, very high quality, in the sun pebbles shine like diamonds
OMG! These earrings are so gorgeous, beautiful to look at, the quality is so good, the stone is beautiful set in sterling silver, shines like a diamond. The delivery was within a week. I’m very pleased and satisfied. Will order again. Thumbs up!
el envío es bueno, el vendedor es muy atento siempre y el producto es superior.
My wife love it
Beautiful ! Even nicer than picture and very fast shipping ! I’m impressed
Very beautiful, a little big but pretty result, I will get used to it, I love and I recommend.
Very shining and solid. recommended.
Amei
Stones are so big that the ears look ridiculous