StiLL Natural Diamond ? You,Behind The Times !
What’s MOISSANITE Diamond?
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About MOISSANITE Diamond
Since diamonds are mined from deep within the earth as carbon is pressurized to produce the miracle gem it takes centuries to create. As science would have it however,
now it is possible by SONA Diamonds to speed up the process creating a diamond in a fraction of the time. Hybrid diamonds are not fakes, but have a real diamond layer.
MOISSANITE Diamond Jewelry
Since diamonds are mined from deep within the earth as carbon is pressurized to produce the miracle gem it takes centuries to create. As science would have it however,
now it is possible by SONA Diamonds to speed up the process creating a diamond in a fraction of the time. Hybrid diamonds are not fakes, but have a real diamond layer.
MOISSANITE Diamond Fashion
Our designers persistently bring transformation in design, style and pattern according to the latest trends. Our innovative techniques create enchanting fashion jewelry
that appeals to you. The diamond and fashion jewelry available with us in different designs and shapes are all in sync with the modern trends…
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A. We ship Monday & Saturday including holidays. Please send us an email BEFORE your payment if you wish to change shipping address. |
Our Company has more than 10 years of experience in production and processing enterprises of gold,silver, diamonds and other products, we has a complete and scientific quality management system.Welcome to visit our company any time, your any suggestion will be greatly valued.
(1) We accept return for any reason after 15 days from you receive the items.
(2). We promise refund or replacement once you are not satisfied with it when you receive it.
(3) We accept the return postage in case a replacement necessary or refund requested;
in case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
(4). While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
The beauty of diamond comes from the fire in the diamond, but diamond will react to any oil and Chemical solvents &makeup,
Even the oil excreted by human body will film on the surface, which will cause the fade; so the experts suggest we should
Clear the jewelry by a kinds of simple methods, will keep diamonds perfect;
1. Daily clear: Take it off when you take a shower or cooking, if impossible, you should wash it by a lot of swift water to avoid chemical reaction between diamond with oil or Chemical;
2. with detergent: First, pour some neutral detergent in a bowl mixing with warm water even; and then immerge the diamond in the mixture for then minutes, brush it by a small soft brush, and wash it by swift water clear, blow it dry with blow drier, wipe it dry by the polishing cloth at last;
3. our help: if it is polluted seriously you cannot clear it yourself, you can post it back to my shop for further maintenance
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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