We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The smell quickly weathered, it walks comfortably in the heat-through the grid well blown, the sole is very soft, which is unusual, but you walk quietly like a ninja. It's a pity that there is just no light color, gray for example. And so very satisfied, excellent quality-price ratio.
The first impression is good, the quality is good
Satisfied with the product. Recommended quality/price
First Quality great material. Very attentive .. took me all doubts .. had to give more stars I dariajá will do the request another piece
The husband measured, a little large, almost guessed the size. . I recommend.
Shoes feel quite hard but are comfortable. I have to say praise to store. Good communication , they exchanged color to 2nd pair when I made order for 2 black pair by mistake. Thank you!
Fast delivery, which pleased, we will wear
thanks store item received per as described good shipping too will like to do more business with you again
Cool shoes. The truth with the size is broken, but this is my jamb. Thank you for the fast delivery.
Туфли очень хорошие. Качество очень хорошее. Доставка была быстрая. Единственным недостатком было то, что мне прислали не тот размер, но продавец без проблем вернул деньги. Не смотря на этот недостаток всё очень хорошо. Рекомендую этот магазин.
Обувь хорошая, но при заказе произошла ошибка, не было написано, что это обувь зимняя(при заказе, а после заказа уже было видно, что обувь оказывается не летней)
Ботинки от этого магазина ни разу не подвели. Сын растет, берем 3- ий год. Процветания продавцу и мастерам.
Todo bien gracias
товар соответствует описанию
Сделал заказ 24.07.20, забрал на почте 12.08.20-даставка не долгая, запакованны были хорошо, размер подошёл почти, туфли понравились.