Q : Can I use CAT5 or CAT5E cables as extension cables?
A : Yes, you can.
Note: The outdoor unit C4B-4V, C4B-5V, C4B-6V, C4B-8V, please refer to the following picture. The parcel does Not include an electronic lock in the picture. If you need you can contact me, thank you.
Dear Customer,Thank you for your trust and support to our company!
If you like our product,please share it with picture to social networking platforms or to friends.
We would like to give you more discount for your next order!
1.We will ship out order within 3 days (except holidays)once your payment is confirmed.
2.We send packages worldwide by DHL,EMS,Fedex,TNT,E-packet,China post,Aliexpress Standard Shipping,etc.you can have tracking information by choosing anyone of these shipping mothod.
1. When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 3 days once your payment is completed.
2. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery.
We will not refund shipping charges for refused shipments.
3. The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
4. We only ship to the confirmed address provided by Alipay. Before you pay, please make sure your address and phone number in Alipay address notes for safe shipping.
5.If you can not check out immediately after auction close,please wait for a few minutes and retry payments.
Note: If you have decided to buy this item,please pay as soon as possible,so that we can ship it to you faster.
6.Please fill out address in English,and make sure that your address in Aliexpress is matched with your detail shipping address before you pay.Russian buyers,please leave us your full name due to Russia policy,thank you!
7.Aliexpress will verify your payment wthin 24 hours,we will process your order once aliexpress confirm your payment.If your order is closed for security reason,please contact Aliexpress buyer’s service:http.
1.If you can not receive order in our guaranteed delivery time,please contact us,we will track it for you and give you satisfying reply,or full refund to you.
2.We offer ONE YEAR warranty on this product .If there is problem with the product,it can be returned only it is in perfect condition and with reasonable reason.all of our package is carefully checked before shipping.but if there is problem with the product you receive,we will compensate you accoring to the situation of defective product.
3.We provide 15days or more protection time after order completion. If your item has any warranty issue please contact us for a satisfying solution.The buyer should bear the shipping costs for return.
4.If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
1.If you are satisfied with our product and service,please leave us positive feedback and 5 stars review for three evaluation items.we would also give you all 5 stars feedback.
2.If there is any problem,please do not leave negative or neutral feedback,but please contact us at first,we will help you to solve problem at once until you are satisfied.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.