Choose Your Perfect Alarm System And Make Best Use Of It
Q: How is this alarm system work?
A: When you receive the package,you need to plug the sim card (package without sim card) into the alarm panel and connect the 110dB wired siren with the panel,and then set the phone number into the system to receive the alarm call or sms.And then install the door sensors and PIR motion sensors on the doors or other place you need to protect.And when someone enter your house and trigger the sensors,the alarm system will sound siren and dial your phone number or send sms.
Q:Can I order this alarm system if I have no sim card,where I can buy the sim card and I need to pay for the sim card?
A:1.This alarm system with a 110dB siren,so when someone enter your house and trigger the sensors,system will also sound the siren to scare away the thieves even if you do not plug the sim card.So you can order it.But system will not send sms or call you if it without sim card.
2.Users can buy 2G sim card from T-mobile,AT&T or Vodafone,and other area users can order it from local comminication company.
3.It like you use a mobile phone,user need to pay monthly for the sim card.And if the system send sms or call you,you need to pay for this.
Q:How many wireless sensors can work with this system and can I connect wired sensors with it?
A:This system can work with 99PCS sensors like door sensors,pir motion sensors,smoke detectors,gas detectors,wireless smart socket,IR barriers,vibration sensors or other sensors in our store.And this system with 2 wired zones and it can work with about 4-6 wired sensors.
Q:Can I remote control the alarm system by using APP?
A:This alarm system support APP control,and support IOS and Android.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.