We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got my order. thank you very much for your sincerity. appreciate that !!
Good material and I'm very satisfied with the store. I recommend 100%.
The suit is nice and of very good quality but the petit coat is too small and short for me. It doesn't reach the belt level. It ends around my nevel.
Enjoyed came in my size thing not thought here always had to fit congratulations
After more than 2 months the suit came. It's normal according circumstances. Good suit but 2 number bigger than my size.
Wow this suit is very beautiful and its the same as shown in the picture. It came faster than expected and the communication between me and the store was perfect. Will order again
The suit is good, all the stitches are smooth, neat. The color is actually lighter than the photo of the producer.
A little big but good overall well.
Beautiful suit, like it.
Excelente servicio a cliente y atención inmediata, excelente material, quedo a la medida, color muy vivo, además me regalaron una corbata que combina con el traje, muchas gracias.
Waw waw waw it's really pretty I want to order another very soon
The vest is small
Nice suit, I like it.
Always the best. It's perfect on me. And this's my second order. Will still get extra two more. Great customers services. If not for COVID-19, fast delivery too. Excellently knitted. Materials not bad. Recommend 100%.
Eyyy guys is my 3 th ordered at # Dero it's really pretty if you want a good pass your order this perfect
Thank you so much very nice