If you satisfied with our goods,pls don’t forget leave 5 stars feedback for us.,if not,pls contact us in time,we will try our best to solve problem!
We accept credit card(Escrow) and t/t.
Other payways (Western Union, MoneyGram, etc,), please contact us
1.before placing your order,please confirm price and other details with us.
2.most of free shipping is ship by CPAM or CPAP,CPAM and CPAP is not very fast,it will take about 15-25 days to you.so if you need fast,please contact me.pay some more money to change for the fast ship method you want.
3.we will just ship to the defaut address in alipay
4.we provide CPAM,CPAP,EMS,DHL,UPS,Fedex for ship method
5. Delivery time:CPAM and CPAP will take about 15-25 working days to you.EMS,UPS,DHL,express shipping usually take 3-7 working days depends on the country delivered to.In rare cases,the strict custom clearances will make the delivery time a bit longer,please be patient.
1.we depend on our customer satisfaction to succeed.therefore,your feedback is extremely important to us.
2.if you are satisfied with our service,please leave us active feedback.thank you!
3.contact us before leaving any negative of neutral feedback,we will work with you to slove any problems.
1.we will check all the product before shipping to you.
2.if the item is defective,please notify us within 3 days of delivery.
3.all items must be returned in their original condition in order to qualify for a refund or exchange of goods.
4.We are not responsible for any accidents,delays or other issues which are the responsibility of the shipping service.
5.Any import charges or fees are the buyer’s responsibility.
6.Please check out your ADDRESS carefully when processing order.
7.Feel free to Contact us with any question,we will offer you satisfying answer.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.