1.Processing Time The delivery time is set for 1 work day, holidays will be delayed 1~2 days. 2.On-time Delivery Time 60 days (Time depend on shipping methods you choose) 35days is perfect condition , long internal shipping is affected by many unexpected things , if products do not arrive in 60days , please let us know to extend the protection time or refund. 3.Official Authorization We are Samsung official authorized seller, All of our products are original and genuine, can be verified on Samsung official website. (www.samsung.com.cn) 4. Discount Superimposed Support the wholesale price, choose more product will automatic superimposed discount, cheap to unimaginable!!! 1. Declare low value Normally, we will deliver by Person to Person , we will declare low value 1-5 USD for all shipment. If you like to declare lower value than the order amount. Please write down your request in the order message , we will follow your instruction accordingly. 2. Note for the delivery (please read before ordering ) (1)Long international shipping will damage and crush the package , if you found there is unpacking signs,please do not sign for . Outer Package in good condition, but the product retail package by extrusion deformation, but does not affect the product use, is normal. (2).The shipping way is sent with tracking number, China Post Ordinary Small Packet can only be tracked before leave China. (3).The shipping time to many country normal is 15 – 45 days( Russia and Brazil 30- 60 days) (4). if your Confirmation Time is coming,and still do not receive the goods,please contact with us to extend the delivery date. (5). However, Please do trust us. You will get the package in time. (6). If Items is not received in 60 days,we will 100% refund (7). Please do not open dispute within 60days,Thanks for your kindly. (8). When you make the order,it means that you agree with the above instructions.Thanks. 1. We use AliExpress Standard Shipping,China Post Registered Air Mail,ePacket or other, we will send tracking number to you when we shipping your package. 2. If you want your best shipping, you need contact us to choose your favorite way of logistics. 3. All packages are Air Mail. 4. We will try our best to make a fast shipment. 1. We are pure-heart seller and our goal is 5 STARS. 2. Please kindly leave us positive feedback, we will try our best to do better. 3. We focus at customer’s satification and always put it in highest priority. If you have any problem with the item, we can always try our best to Provide a good solution. Please do contact us in advance before leaving any negative/neutral feedback. Good communcation is important for us. We are for sure can make it a successful transaction for you.
18cm x 14cm x 2cm (7.09in x 5.51in x 0.79in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Living Expressions (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of trinitymalls.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.