The New VOA Blue Silk Dress Thin Summer 2017 Summer Tee Loose Pleated Dress Female A6003USD 369.00/pieceVOA 2017 New Fashion Summer Limited Edition Red Heavy Silk Dress Long Sleeves Slim Office Ladies Elegant Dresses A6129USD 299.00/pieceVOA V neck solid heavy silk dress female 2017 navy blue women’s new slim OL silk A6059USD 286.00/pieceVOA 2017 Spring Chinese Red Long Sleeve Silk Maxi Dress Brief Casual Lace-up Plus Size Women Loose Dress vestidos A6057USD 269.00/piece
PRICE: The crossed line price is the market guide price, not the original price.
MM: MM is not millimeter, but momme, the unit of thickness of silk fabric. MM=4.3056G/(M*M).
SHIPPING: Most of our clothes are tailored: tailored size, replacement of fabric, changes of style, short-sleeved into long-sleeved, short paragraph for long paragraph, ect, please contact us, or you have like the style you can also send pictures to us, We can tailor-made clothes for you, the tailored products will be shipped within 15 days. But if you buy the spot, it can be shipped within 5 days.
REFUND: We will check the products careful before shipping. If there is any questions about the products, please take photos and then contact us. We will refund or replace, according to the problems you met. If you don’t like the style or don’t want , please contact us within 7 days after receiving the clothes. Please make sure to keep it in original condition and return shipping cost by yourself .If is the product quality problems cause you have to return, please advance pay the freight, we received the goods will be returned to you the freight.
PS: tailor-made does not support the return or replace.
32cm x 30cm x 5cm (12.60in x 11.81in x 1.97in)
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Living Expressions (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of trinitymalls.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.