We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Flawless. Really shiny and good quality. Thank you store for the gift.
One word is super!!!
Very nice earnings, exactly like as described, iam very satisfied! Thanks to the store for this item and for the gift !)
Package arrived fast, very nice and sparkling gem, with S925 stamp, and it looks silver! Really worth the money. Thank you for the present as well. I recommend
These are seriously beautifil! Satisfied with my purchase
thank you very much for the great product!
I ordered myself, then ordered as a gift, I highly recommend the store and the earrings. The sample is worth, the quality is at an altitude. The seller put a gift-pearl earrings. Definitely, I will order here again!
They're beautiful. Very delicate. Brilliant. + An addition of a little Surprise. Thank you very much. Very very satisfied.
I was looking forward to this parcel! Definitely worth the money spent. They look exactly like in the image. The sample is s925, but without it it can be seen that the product is quality. Shine like Swarovski. To them I ordered a ring in the same store. The quality is not inferior, the stone is slightly brighter. Everything is very well packed, in an individual bag, the store put a gift of earrings with pearls s925 my daughter liked! Thank you so much! Shop recommend! Delivery to the point of issue.